The 2-Minute Rule for castillo works

The 2-Minute Rule for castillo works

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Ely provides the best responses of any service Skilled in my encounter for a homeowner. His candid, honest and no nonsense approach for furnishing information and estimates is 2nd to none.

COVID is genuine And that i wholly consider It can be real and would hardly ever wish to endanger anybody's existence, but are they asking this of all their buyers? And to look ahead to COVID for being about? I function within the healthcare field and COVID won't be above For several months continue to to ensure brings back again The purpose over it getting a few years, which would seem it doesn't really make a difference to Castillo then. I also You should not understand why the response we get back also is always that it has been above 5 yrs when it hasn't. It just f-ing sucks cause I dislike crafting adverse reviews, but I was fired up and thought this was ultimately likely to happen then currently being taken care of like crap to be a shopper, as if I'm lying or to swindle me to obtain extra money, that just sucks. You should definitely under no circumstances just select a verbal arrangement, it's a lesson discovered and I am aware I should really know greater cause now my only alternative is always to become a sucker or check out tiny promises court or one thing so Evidently I am a sucker bring about it is not even worth it. Icing over the cake, they're expressing we're harassing him for a buyer and threatened to post a reply to this evaluation with screenshots of our textual content messages, but my husband or wife And that i could also do that, but it is not worthwhile. I just experience dumb getting thrilled, wondering last but not least after all these when you will find eventually the type of faucet we'd like that may not a thing we should custom purchase and fork out $1000 or even more (considering that at that cost we'd as well in no way Have a very Doing work tub or save our pennies to hopefully someday be able to remodel in several additional years), which i was lastly likely to possess a Doing the job tub to bathe my babies in. Oh, I also didn't respect some texts he despatched insinuating we wouldn't abide by COVID policies or anything like we wouldn't wear masks or that we are so wealthy or something since his reaction is he/his workforce needing to depart Work opportunities in which men and women failed to comply with procedures and that he isn't abundant, very well guess what, I'm not both and I would never ever not stick to COVID policies, it saddens me they may have to handle clients like that. I don't Consider there is something that can really rectify this now and i am absolutely sure the owner will reply, possibly with screenshots of our texts or blame me for waiting this long, all this just sucks. Jen R. 10/18/2018 following a quick search via Yelp this early morning, I discovered Castillo Works Plumbing and contacted them in order to resolve my water heater concern as I learned the night time prior to, I was not finding any sizzling h2o. I have experienced this issue ahead of a couple of years back with the burner heading out, however it was very easily fixed having a handful of resets that point. This time all over was various. When troubleshooting and performing multiple resets which has a results of 7 flashing lights each time, the h2o heater detected a faulty valve which I realized was not one thing I could quickly correct alone; thus professional help was surely needed to obtain the job finished appropriately.

Terrified of the place it had been coming from And the way far it went inside the partitions, flooring, ceiling, we named Castillo. The reviews were being the deciding factor for us, so I'm leaving our evaluate of our knowledge.

Technician Greg known as me early Saturday expressing he was going to be a few minutes late--I actually appreciated the call. When Greg arrived he was courteous and respectful of me and my residence.

The 3rd event was when our kitchen area sink started off leaking. Mr. Castillo's staff established the sealing concerning the less than-mounted sink and the counter had to be refinished. He even opted to set up our new kitchen area faucet and ingesting drinking water faucet.

excellent expertise, simple to e-book an appt, super pleasant workers- which offer easy instructions, fast approach and cherished the outcomes soon after my to start with treatment method. heading back for just a free of charge next treatment method due to the fact I referred two people!

You may declare that's not a large offer nicely for me it can be mainly because so many contractors are extremely disrespectful of people's time.

Thank you Eli, Alex, and Staff. Kristen G. twelve/16/2018 The drain pipe to our new washer backed up in the kitchen area sink at ten pm on the Friday evening. just after A fast Yelp research, we settled on Castillo Works Plumbing. I known as and remarkably someone answered! I can't don't forget the title of The person I spoke to, perhaps Eli (?). here He reported they might contact me each morning for an ETA. Jose referred to as to give me his ETA - he was promptly. Jose's customer service is top notch - he even asked if he really should choose off his sneakers in advance of coming inside our residence. Clog was set - Jose stayed when I ran the fill/drain cycle two times to be sure it worked. This company might be my plumbing head to Down the road. Timothy J. 7/15/2020 Eli arrived by the identical day we inquired a couple of gas leak concern in our garage.

I purchased the mini-break up directly from a distributor. Ely despatched his useful HVAC tech, Bobby out to offer us which has a quotation, which was further than sensible as opposed to every other in the 4 quotes we experienced received from other corporations Positioned here from the San Diego Area.

They went ideal to work gutting the wall and getting rid of the damaged heater. They had to tent off the region and introduced in certain lovers to dry each of the damp walls. immediately after about five days of drying, Alex returned and set up The brand new heater, patched up the partitions really nicely, and even redid some undesirable piping. after finished Alex let me know they would write up the Invoice and electronic mail me.

pretty responsive After i known as on the Sunday early morning and have been at the house by midday! fantastic pricing for a Sunday! many thanks once more Art for your personal help! Marisol B. 7/eighteen/2022 Yesterday my hubby recognized standing h2o in front of our kitchen sink- I messaged Castillo Plumbing for a estimate to switch our rubbish disposal. the cost was honest (provided installation and three year warranty).

This venture associated attaching new pipes to very old pipes, which prompted some difficulties. Along with the venture itself mainly because it concerned a great deal greater than I believed it might After i requested him to accomplish the job.

Art came with a Sunday just after currently being termed that early morning. He expertly preset a pinhole leak in an pretty uncomfortable site which was difficult to obtain and operate all-around. having said that, he did a fantastic position of repairing it and Evidently communicated possibilities with superb stick to up. Anita R. two/26/2023 artwork came out promptly for the installation of our scorching h2o heater. He was Qualified, neat and clean do the job, and just an all spherical nice person!

I sent a photograph on the components and he responded which has a quotation and despatched 2 of his personnel to operate on it ASAP. yet again, many thanks for the good service and respecting our time by exhibiting in advance of plan so we don’t must skip perform. ????????

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